Performance Management

Performance Management is about arranging the conditions of the workplace for individual, group, unit, division, regional, and corporate success. Management requires that systems, processes and structures are arranged carefully according to the laws of behavior to support the necessary direction, skills, resources, and motivation people need to do a job well, whether at the executive level or at the shop floor, in all types of industries and across all kinds of business drivers of success. Performance Management is about individual managers truly understanding how to ensure the development of skills and provide sufficient training and coaching resources so that each manager can be fairly measured by the success of his or her direct reports.

As part of our service offering, Audit Department will evaluate your mitigation of the following risks and will assist you in potential improvement activities:


Setting Targets and Objectives

Agreement of Targets and Objectives

Targets and Objectives Development

  • Objectives and targets are not consistent with recent years’ performances, business environment and the strategy (short and long term)
  • Targets are too generic
  • Unit targets and objectives are not aligned with the Region / Category.
  • Unit targets and objectives are not aligned with Functional targets.
  • Objectives and targets do not reflect the Unit Business Risk Assessment
  • Unit performance management activities are not performed in line with firms requirements
  • Targets and objectives are not defined by the appropriate level of management
  • Targets and objectives are not approved at Regional / Category level
  • Targets and objectives are defined or communicated too late in the year
  • Agreed targets are not known by the management.
  • Activities are not properly allocated and set-up to execute the agreed targets and objectives.
  • Activities are not supported by proper resources in terms of budget and people.
  • Too many KPIs might be de-focussing


Monitor Performances and KPIs

  • Financial & Non-financial indicators are not correctly calculated
  • Corrective actions are not taken and communicated
  • Budget changes have not been agreed.
  • Issues and changes in the plan are not promptly communicated
  • Issues and changes that could undermine the delivery of the plan are not reflected in Risk Management process
  • Results and KPIs are not timely reported.
  • Incompliance with the Financial Forecasting policy
  • Use of KPIs within the company is not fully exploited


Our Country offices in London, Hamburg and Milan will be looking forward to your individual requests and can help you in defining the ideal package for your individual requirements.


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